5 Mistakes that need to be avoided while developing an E-commerce website

Amidst this COVID-19, the module of e-commerce has drastically changed. In Singapore, people spent an average of US $83 every single day in the first half of 2020 as they are forced to stay indoors and had to buy online as they didn’t have any other option. With the efforts of a professional website development Company in Singapore like B2C Info Solutions, more and more startup and retail owners planned to switch to the digital module in order to reach the customer expectation and to increase their engagement as well. 

 In these trying times, the best e-commerce website design company in Singapore is aiming to provide e-commerce solutions that will boost the growth of your business and customer reach. But with the rapid growth, there are some common mistakes that business owners often avoid during the development process. 

Let’s break down 5 common mistakes that you must avoid when it comes to designing and developing e-commerce websites. 

 #Poor to Medicare Security

 Security should be on the top of your priority list when it comes to e-commerce websites. This is important as people will be sharing their personal details like credit and debit card details and much more. Just imagine landing on an e-commerce website where the browser warns there could be a loss of data. Things like PDFA Compliance, SSL Certificate, and reliable web hosting provider should be kept in mind while developing an e-commerce website. Always remember that any site is prone to online attacks do consider all the safety measures be it the size of the business is small. 

 #Poor Navigation 

 We have mentioned that e-commerce websites should be engaging and help customers to find their desired product instantly. People visiting your website have some specific items so it would make some sense if they will avail hassle-free online shopping. A well-navigated e-commerce website means that there would be any unnecessary pop-ups or links that could lead to frustration. Your e-commerce website should have accessible buttons, proper categorization, and a functional search experience.

 #lack of social proof

 Put yourself in a customer's place would like to buy clothes or accessories from a website that doesn’t have credible reviews. To avoid potential scams, it is better to take extra steps and take testimonials from your clients. This will increase the reliability and trust of your brand. Try to add options like refer to a friend, or ask them to give a review at the initial point only. 

 #Confined Contact Information 

 To build a big brand in the market, it is a good idea to provide anytime assistance to the customers. Just think about big brands like Amazon they have their online chat feature that enable customers to clarify all their doubts and queries. Live chats leave an instant impression on customers and create a sense of trust among customers and the organization. 

 # Slow Checkout Process

 People shop online as they find it convenient that comes along with it. Thus, make sure you have a seamless checkout process by providing customers one-tap options like the option to save the bill and so on. These features will help your customers if they get to know about it and letting them buy more such products. 

 Achieve E-commerce Excellence with B2C info Solutions 

 The journey to a flawless e-commerce website comes with many challenges. To take extra time and choose the right development team that helps with desired design and development helping in boosting the revenue of your business. 

To know more connect with our experts at info@b2cinfosolutions.com.